FAQ's


Frequently Asked Questions about The Tiara Company Affiliate and Associate Schemes.

associate and affiliate scheme faq's

Answers to your questions about our Affiliate and Associate Programs.


The important differences between our Affiliate and Associate Member Accounts

The answer is YES, but with a few provisos. You must have your own website and set up a link from your website to ours. This is because everytime a visitor on your site clicks the link and visits our site, a cookie is produced. This is how we track which clients come from your site. We can see that the hiring visitor has originated from your site so you earn the commission. The cookie lasts for 30 days. If the client returns at anytime within 30 days from the original cookie and hires an item, you earn the commission due...Subject to 'double clicking' see below


Unfortunately you're not able to become an Affiliate Member as we are unable to track you're commission earning 30 day cookie explained above. Only Associate Members can join without having a refering website of their own. This is because Associate Members are allowed to place orders directly, without the need for a referring website links. Associate membership is completely different to Affiliate Membership and has a different commission structure...See below for details of Associate Membership and how they differ from Affiliates.


The answer is very simple....Because the 'clients' cookie from your website lasts 30 days, if your referred client returns and buys withing those 30 days, YOU get the commission. If more than 30 days have elapsed, the cookie would have expired and no longer is valid. Therefore, commission will be paid to the LATEST click as another 30 day cookie is produced. In all disputes, The Tiara Companies decision is final. So, make sure that your link is very visible on your site and the writeup is better than your competitors!.


No, not quite...In order to stop people registering an Affiliate Account to receive a discount on their hire(sale) items they purchase, you will only be paid commission from the second affiliate hire(sale) and sucessful payment....After you have sucessfully earned four hire(sale) transactions, you will be paid the first sales commission..i.e in arrears. From then on, commission is paid as normal following a sucessful hire/sale and completed payment.


No, at all times as an Affiliate or Associate Member you are not an employee of The Tiara Company. You are a separate company or self employed entity in your own right with no legal tie to The Tiara Company..


Let's look at an example. The Victoria Tiara hires for £295.

  • Step 1 is to deduct the VAT which is payable to H.M Government. This is equivalent to 16.67% of the total figure or £49.18.
  • Step 2.Take off the cost of Special Delivery Postage which is £30.
  • Step 3. From £295 (hire charge) take off VAT (£49.18) and Postage (£30) total £79.18.
  • This leaves £215.82 so you're commisson will be 15% of £215.82 or £32.37 PLUS VAT if you're VAT registered making a final total of £38.85 per hire.
  • All commissions are subject to 'Charge Backs' in event of cancellations. See below

Yes, but not all of it. Our cancellation policy allows clients to cancel their reservations (within time limits) and pay only a percentage of the Hire cost currently 50%. This means, that the maximum 'Charge Back' will be 50% of your commission received.
Commission on Gift Items are treated differently and a full chargeback is possible should your client decide to return the gifts for refund. We give 100% refund to clients on gifts returned within 30 days of them being delivered. (subject to not being opened and security tags being fully intact and not tampered with...We are very particular about this.)


All commissions are paid into your PayPal account 30 days following a sucessful hire/sale and customer payment.


There is a lot of difference. The main points are listed here and explained below in more detail

  • With an Associate membership orders are not only placed via links on a website, Associates may also orders place directly via security locked forms that are specific to them. They are accessed from within their portal that we set up for them.
  • Associate Members are able to directly issue guarantee security bonds in their own name and with their own recognisance (subject to pre-agreed limits).
  • Commisssion levels are higher at 50% for Hired Items and 25% for gifts.
  • Associates are able to negotiate discounts with their good clients.
  • Associates are able to take on regular repeat clients and service them personally.
  • There ia an Associate joining fee of £495 inc VAT.
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